Reject Code R0000-500-01: Your Name and Social Security Number Do Not Match
By Forrest Baumhover, CFP®, EA · Last verified November 12, 2026
R0000-500-01 means the primary taxpayer's name or Social Security number does not match IRS records. R0000-503-02 covers the spouse, and R0000-504-02 and SEIC-F1040-501-02 cover a dependent or qualifying child.
What the IRS says
The IRS page for R0000-500-01 says: "The primary taxpayer's name or Social Security number (SSN) does not match IRS records." Publication 1345 adds that the most common example "involves newly married taxpayers."
How to fix it
Check the name and number against the Social Security card. The IRS page says to "verify the name spelling and format match the Social Security card."
For a dependent, the IRS page for R0000-504-02 says to call the Social Security Administration at 800-772-1213, and if SSA updates the record, to "wait about 2 weeks to e-file again," or to print and mail the return.
If it still rejects
If the name and number match the card and the code still comes back, file on paper; the reject code index explains the grace period. If the IRS says someone already filed under the number, see number already used.
What people mistake R0000-500-01 for
Some people retype the same name again and again. The IRS matches against Social Security records, so the fix is either the spelling on the card or an update at the Social Security Administration.